Heartsease Primary Academy

Heartsease Primary Academy part of The Heart Education Trust

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Complaints procedure

The Trust takes all complaints seriously.  We would always ask that you raise any complaint informally, in the first instance, wherever possible.  However, in some circumstances this simply isn’t practicable and you will need to raise a formal complaint.  In either event, full details of how to do this can be found in our Trust Complaints Policy available here.

Parents

  • Admissions
  • Our Expectations
  • Get Involved
  • Parent View
  • Term Dates
  • School Times
  • School Meals
  • Uniform
  • SEND
  • Safeguarding Policy
  • Transition to Reception
  • E-Safety
  • Complaints procedure
  • Useful Links

Heartsease Primary Academy is a trading name of The HEART Education Trust,
a charitable company limited by guarantee registered in England and Wales with company number 08286818.
Registered office address: Heartsease Primary Academy, Rider Haggard Road, Norwich, Norfolk NR7 9UE.

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